Mobile Banking Security
Is Groton Bank Mobile Banking safe to use?
At the First National Bank of Groton, we are committed to protecting the confidentiality of your personal information and the safeguarding of your data. Our service allows you – and only you – to access your accounts from your mobile phone.
Mobile Banking uses the same security protocols as NetTeller Online Banking, such as HTTPS, 128-bit SSL encryption to ensure that all traffic is encrypted, session authentication, password timeout, and multifactor authentication.
We begin with a secure registration process and continue to protect you through the life cycle of each mobile transaction. This includes the following:
- Secure online registration.
- No personal or sensitive information, such as account numbers or passwords will ever be stored on your mobile device.
- Uses multiple levels of encryption to protect your personal data.
- Devices must be registered through NetTeller before they can be used for Mobile Banking, and can be disabled if your device is lost or stolen.
What should I do to keep my device secure?
- Secure your device with a PIN, pattern or fingerprint.
- Always keep your phone on you when in public places.
- Only download our Mobile Banking app from the Apple App Store, Google Play Store, or direct from our Web site.
- Regularly install app updates on your phone: these may often contain security patches.
- Keep your phone’s operating system up-to-date.
- Be cautious of installing applications from unknown sources which may contain malware.
- Don’t save your mobile banking password on your device browser.
- Activate remote find and wipe features for you smartphone.