NetTeller Online Banking
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The First National Bank of Groton’s Online Banking service (often referred to as NetTeller) gives you immediate access to the account information you need. Sign up for this service by stopping into one of our offices today.
Every user must accept the Online Agreement before the system will allow access to your accounts. The Online Agreement is available here and is also available on the toolbar in NetTeller. This agreement explains both the Bank’s and the customer’s responsibilities and liabilities when using NetTeller.
Then you will be able to view your accounts and statements, make one-time or recurring transfers, and even pay your bills.
If you are having trouble while using the Online Banking service or if you have any questions, you can send a secure message to the Bank by choosing the “Contact Us/Messages” option from the toolbar. If a message is sent to the Bank during regular business hours, we will respond to it the same day. If a message is sent after business hours, we will respond within one business day.
After ten minutes of inactivity, the system will automatically log you out. You will receive a pop-up window after nine minutes warning you that your session will end. At that time, you can choose to continue or to log out. If you have a pop-up blocker enabled on your computer, you will not receive this message.
If you do not access your accounts online for 120 days, your profile will become inactive and your online access will be blocked. You can have it unblocked by contacting the Bank. If you do not access your accounts online for 360 days, your profile will be deleted and you will no longer be able to sign on.
Transfers made after 10:00 PM EST, or on weekends or holidays, will not post until the next business day.
The First National Bank of Groton will never send you an unsolicited e-mail asking for sensitive information. Do NOT respond to ANY e-mail asking for personal information such as social security number or bank account numbers.
NetTeller security features include:
- Choosing a watermark picture that is unique to you. This picture will appear on each screen in NetTeller so you know you are on our site.
- Choosing 3 questions the first time you sign into NetTeller. The system will monitor your activity and if you are doing anything outside of your normal pattern, you will be asked to answer two of your questions.